BLUE CHIP Alpha Touch Computer Guia do Utilizador descarregar pdf (Página 131)

Blue Chip Training Guide Page 131 of 193

Level 4, 201 Pacific Highway, St Leonards, NSW, 2065.

Customer Support: 1300 300 161 – Option 2

Blue Chip Training Guide

Refunds & Write Offs

In lay terms, a refund is an adjustment to a receipt performed after banking has been

settled.

The types of refunds that will be described in this section will be: Allocation Refund and a

Credit Payment Refund.

An Allocation Refund scenario would be when a paid invoice/receipt is required to be

adjusted to a lower amount after banking. This scenario is identical to the paid invoice/receipt

adjustment described earlier. The essential difference is that in this case, banking has been

finalised.

Allocation Refund

1. Open the patient’s account and locate the paid invoice to be adjusted

2. Click Open

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BLUE CHIP Alpha Touch Computer Guia do Utilizador Página 131