BLUE CHIP Alpha Touch Computer Guia do Utilizador descarregar pdf (Página 164)

Blue Chip Training Guide Page 164 of 193

Level 4, 201 Pacific Highway, St Leonards, NSW, 2065.

Customer Support: 1300 300 161 – Option 2

Blue Chip Training Guide

9. Click Receipt to settle the valid claims.

10. Click OK

There can be many reasons why a claim has been rejected and as such, numerous corrective

measures for dealing with each type of rejection are employed. Call Blue Chip support

(1300 300 161 option 2) for assistance. They will identify what measure needs to be

employed to validate the rejected claim (if it can be) and instruct step-by-step how to

accomplish this.

When the claim has been altered and is ready to be resent:

11. Navigate back to the Medicare Australia screen

12. Click New

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BLUE CHIP Alpha Touch Computer Guia do Utilizador Página 164